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Terms and conditions

 

Booking Conditions and Cancellation Policy of ‘Il Casolare Val di Mare’

We kindly ask you to read carefully the rules regarding reservations listed below. Following confirmation, all bookings constitute a contract under current Italian legislation. The contract is binding for the person who makes the booking and for all other persons mentioned in the same, including minors.

  1. Check-in times are from 15.30 to 20.00 and you will need to check out by 09.00, unless otherwise agreed in advance.
  2. Your credit card details are essential and must be communicated through the booking form to guarantee your booking and for any eventual damage to the rooms during your stay.
  3. In the event that a guest is unable to occupy the accommodation within the booked period, no partial refund is usually envisaged for earlier departures or late arrivals.
  4. A deposit of 150.00 euros on arrival will be given back to the guest on the day of departure after inspection of the apartment.
  5. Guests will be held responsible for any loss or damage caused by themselves, their friends or any other associated person.
  6. The management is not responsible for the personal belongings and valuables of guests, such as money, jewellery, or any other item of value left in the rooms by the guests.

 

  1. Booking

You can book online following the instructions available on our website www.casolarevaldimare.com or send an availability request.

The booking is confirmed only on receipt of our confirmation and following a downpayment by bank transfer or credit card. If payment is not received, the reservation will be cancelled unless otherwise agreed or there are other offers or promotions communicated in writing between the hotel and the client. We will send you a coupon summarizing your booking to be presented at check-in.
Your credit card details are essential to guarantee your booking: any charge to your card will be made based on the terms and conditions of the selected rate and only if the cancellation times transpire, again in accordance with the terms and conditions of the selected rate, or for any eventual damage during your stay. Please ensure that you correctly insert your credit card number and the expiry date, check also that the expiry date of the card is beyond the date of departure. The booking must be made in the same name as the holder of the credit card.

In confirming and continuing, you accept our cancellation and deposit terms.

A valid identity document must be presented for each person on arrival.

 

  1. Preauthorization

Il Casolare Val di Mare reserves the right to check the validity of a credit card before the guest’s arrival by requesting preauthorization from the originating company. With this preauthorization, the hotel guarantees itself the temporary availability of the total amount of the stay, or a part of it, to ensure the credit card is valid. NO AMOUNT WILL BE COLLECTED except in relation to the booking terms and conditions of the selected rate, such as the case of payment of a deposit of 30% to secure the booking. In the event that preauthorization is refused, the client will be notified and the reservation cancelled.

 

  1. Payment and Cancellation Policy

A downpayment is always requested (30% of the total amount of the stay). The payment is never refundable except in the form of a holiday voucher corresponding to the same amount that can be reused at our hotel the next season, unless otherwise agreed, or for other offers and promotions sent in writing from the hotel to the client.

The balance must be paid at check-in or in advance.


Standard Cancellation Policy
All booking cancellations must be communicated in writing.                                     

- Cancellation up to 41 days prior to the check-in date, payment of 30% of the total amount (or you will be given a holiday voucher corresponding to the amount paid to reuse at our property the next season)
- Less than 41 days prior to the check-in date up to 18 days prior to the check-in date, payment of  40% of the total amount
- Less than 18 days prior to the check-in date up to 11 days prior to the check-in, payment of 50% of the total amount
- Less than 11 days up to 0 hours prior to the check-in date, payment of 100% of the total amount
- No show, payment of 100% of the total amount

 

This cancellation policy is not valid for the ‘NONREFUNDABLE’ discounted rate paid in advance.

 

If this special rate is selected, the entire amount of the reservation will be charged to the credit card at the time of booking or requested by bank transfer, and it will not be given back in the event of cancellation.

Il Casolare Val di Mare